“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head — it is the unique intersection of both.” — David Caruso
What is emotional intelligence???
Emotional intelligence briefly speaking is the capability to understand, control and sucessfully express one’s own feelings along with engaging and navigating fruitfull with other people around you.
Let us look at six key points that we can use to develop our emotional intelligence.
- The Capability to lessen emotions that are negative:
When you feel negative about someone’s behavior, prevent yourself from jumping to a negative conclusion instantaneously. Instead, come up with multiple ways of viewing the situation before reacting to the situation.
2. The abiity to remain calm and control stress:
Majority of us feel various levels of stress in our life. The difference is how two people handle the stress. For example in workplace if an employee is under pressure he/ she should remain calm. The employee should in such a situation splash some cold water on your face and go breathe some fresh air.
3. Being assertive and expressing difficult emotions when required:
At times in life we should know when to set the boundaries.One way to remember when needing to express difficult emotions is the XYZ technique – I feel X when you do Y in situation Z. Here are some examples:”I feel strongly that I should receive recognition from the company based on my contributions.”
4. The capability to stay proactive while facing a difficult person:
Many of us come across a difficult person either at home or at workplace. In some situations when you are dissapointed with someone, take a deep breath and count till 10.
5. Bouncing back from hardships:
Life is not a bed of roses. The way we think, feel and act with respect to challenges in life can point out the difference between for instance victory vs defeat and optimism versus frustration. Individuals should ask questions like what will I learn from this experience ? What is most signficant now and other questions that will help the individual to handle the situations properly.